FAQ'S

Below are answers to the most common questions, including accessing your Segal AmeriCorps Education Award,which 

AmeriCorps Alums does not oversee. Please read below and if you still don't have the answer you need, please email wsoenksen@americorpsalums.org. Thanks for your commitment to service!

1. I forgot my username and/or password.
You can request an email to reset your password (which includes your username). Just go to http://www.americorpsalums.org/general/email_pass.asp. If you have forgotten the email address you used to sign up or that email address is no longer valid, please contact External Relations Manager, Whitney Soenksen: wsoenksen@americorpsalums.org

2. I would like to order AmeriCorps Alums Merchandise/Gear. How can I order it?
Social Imprints http://socialimprints.com/ is the official provider of AmeriCorps Alums merchandise! You can order all our gear here: www.americorpsalumsstore.com

3. How can I view my Segal AmeriCorps Education Award balance and/or request tuition payment or loan repayment?
AmeriCorps Alums does not manage or disburse the Eli Segal Education Award. We have a variety of resources on the subject here: http://www.americorpsalums.org/?education but are limited to giving you this information only.

To access your Education Award, redirect to the MY AmeriCorps portal- https://my.americorps.gov/mp/login.do. Through this site, you will be able to find your balance, reqest payment to your institution, contact information, FAQ's, and other information you may need about the award.

4. I'm confused about Alum Home Chapter. What exactly does that mean?
Alum Home Chapter refers to the closest chapter to which you currently reside. Alum Home Chapters are organized by state. When registering, all members should choose the city where they currently reside as their "Alum Home Chapter." This is the chapter you will be most closely affiliated with. You may still associate your profile with other chapters, but your main chapter, the one in closest geographic proximity to you, is your "Alum Home Chapter."

5. I need to receive verification of my term of service. How can I receive official verification of completion of my AmeriCorps term of service?
Redirect to My AmeriCorps at https://my.americorps.gov/mp/login.do. Once logged in, click on "my service letter" on the left menu, and simply enter the applicable service term, address where verification is being sent, and print.

6. How do I connect with my local Chapter?
The Chapter Leaders' names are listed in the right margin on the homepage of each respective Chapter. Contacting your local Chapter Leader is a good place to begin. To contact your Chapter Leader, simply click on his/her name, and you will be redirected to his/her profile. You may then contact your chapter leader via e-mail or phone (if listed). If no chapter leader is listed, your chapter currently has no chapter leader. If you are interested in becoming a chapter leader, please contact Whitney Soenksen.

7. How is AmeriCorps Alums funded?
AmeriCorps Alums depends on the investment of national service alumni and friends as the primary source of funding! Want to help? Donate here: americorpsalums.org/donations